Getting started →
Open your first folder, understand burst groups, and make your first picks.
Help and support
What would you like help with?
Start with the guide that matches your task. If you need a person, the photographer building BurstPick also answers support.
Install or update →
Choose the right Mac build and troubleshoot installation on Windows, macOS, or Linux.
Cameras and editor handoff →
Check file formats, system requirements, offline use, and how XMP reaches your catalog.
License, purchase, or refund →
Get help with a missing key, activation, a new computer, or the 30-day guarantee.
Understand a score →
Read the six criteria, adjust your preferences, and learn where the models have limits.
Keyboard shortcuts →
Find the keys for picks, rejects, burst navigation, comparison, and export.
Something behaving unexpectedly?
Use Help → Send Feedback in the app to report a problem. For a scoring question, include the filename and what you expected to see. You can also contact support directly.
Need the complete reference? Open the User Manual. See the changelog for shipped updates or the roadmap for planned work.